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MerchantIQ 


Enabling merchants to solve issues with precision
 

In any e-commerce application, data complexities and manual adjustments often lead to head-scratching questions: Why is the price of this one SKU different from all of its variants? Or, why isn’t this SKU available in this store location when it should be? Traditionally, when merchants encounter this type of unexpected behavior, they're forced to reach out to engineering, leading to productivity disruptions and inefficiencies across both teams.

 

We built MerchantIQ to change this dynamic.  Powered by a suite of AI agents, merchants are able to diagnose and resolve issues autonomously, eliminating the need for engineering intervention and minimizing disruptions to ongoing development. 

MerchantIQ harnesses the power of large language models (LLMs), Java Springboot, and cutting edge AI technologies. At its core lies agentic design – an approach where a dynamic swarm of intelligent agents collaborate seamlessly to troubleshoot and solve complex business challenges. Working together as one super agent, these autonomous agents continuously learn, adapt, and make rational decisions through a vast array of custom built software tools, APIs, and problem-solving patterns.  Implementing this solution involves a streamlined process, where Commerce Architects offers services to set up the application on your preferred cloud platform (AWS or GCP), integrate with the LLM of your choice, and potentially develop custom data discovery APIs as needed.

SWIFT ISSUE RESOLUTION

Say goodbye to delays and shoulder tapping disruptions – troubleshoot issues directly within the Merchant Center, without waiting for engineering support.

ENHANCED PRODUCTIVITY

Eliminate context-switching and streamline operations, allowing both merchandising and engineering teams to focus on more novel opportunities.

TAILORED IMPLEMENTATION

Benefit from a personalized setup process, tailored to your cloud platform and data requirements, ensuring seamless integration with your existing infrastructure.

Unlock innovation and  unleash efficiency

Reclaim your team's time.

Why Choose Us?

Industry
Expertise

Leverage our deep industry knowledge to navigate the complexities of machine learning and artificial intelligence.

Right Sized
Solutions

Benefit from a custom approach that’s as unique as your business challenges.

You Got Us,
We Got You

The right solution, on time, as promised.  If not, we’ll make it right.

Our Solutions

Semi-Autonomous

E-Commerce Agents

A non-code primer introducing the rise and design of LLM powered commerce agents

Meet CiCi: Our Conversational Cart

Artificial intelligence for your composable commerce application

 Innovating Grocery

E-Commerce with AI

How we leveraged AI to enhance product catalogs, revolutionizing grocery retail

Schedule time to discuss
MerchantIQ

Together, we can harness AI and LLMs to

elevate your customer experience.

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