Initially developed as a standalone solution, MerchantIQ harnesses the power of AI agents to enable merchandisers to autonomously diagnose and resolve issues. However, we recognized the potential for even greater impact by integrating these tools into commerce platforms.

 

The best commerce platforms offer retailers the flexibility to customize their operations to their exact specifications. With commercetools leading the charge in customizable solutions, we saw an opportunity to fully unleash MerchantIQ's capabilities. By embedding our suite of AI agents directly within the Merchant Center, retailers can now diagnose and resolve issues independently, without the need for engineering intervention. From problem identification to solution proposal and seamless deployment, MerchantIQ revolutionizes the commerce experience, minimizing disruptions to ongoing development.